How do I delete a case? Tony Sowers September 06, 2017 14:45 Updated Follow 1. From Case Details, click the Delete link. 2. A "Do you wish to delete this case?" window opens, click Delete. NOTE: Deleted cases can be recovered see Restore Records. Related articles How do I view and print a Case Snapshot? How does Casework email threading work? Comments 0 comments Please sign in to leave a comment.