Help Center Help Center home page
Submit a request
Sign in
  1. Help Center
  2. CRM 2.0
  3. Inbox (Communications)

Inbox (Communications)

Follow New articles New articles and comments
  • How do I view an in-app notification?
  • How do I comment on a conversation?
  • How do I share a conversation?
  • How do I reply to a campaign?
  • How do I reply to a single Inbox conversation?
  • How do I move a reply to a conversation back to the Inbox?
  • Why do some conversations not contain a contact name (No Name)?
  • How do I use filters?
  • How do I view Campaigns (duplicate messages)?
  • How do I use Inbox pivots (views)?
  • How can I best manage the Inbox?
  • How do I update person's name and contact information while viewing a conversation?
  • How do I create a new Inbox tag?
  • How do I add additional or replace existing Inbox tags on multiple conversations?
  • How do I assign a multiple conversations to a user?
  • How do I reply to multiple Conversations at once?
  • How do I draft and send replies to multiple Conversations at once?
  • How do I import a Template to use when replying?
  • How do I log a new conversation (Phone Call, Postal Mail, Other, etc.)?
  • How do I convert a Communication item to a Service request?
Help Center
Powered by Zendesk