Update for 11/3/21

Replying to individual messages just got a whole lot better!

Clicking reply will open a compose dialog right below your incoming message so you can compose your response within the context of the conversation. With this change, you'll see a number of other improvements to individual replies:

• Edit subject line. The default subject line for your office will automatically populate outgoing emails, but you can change the subject line on a per message basis.
  
• Your draft autosaves. As soon as you create a draft, it will automatically save. Edits will be saved in real time. You'll see a conversation with a draft reply remains in the inbox until you send it, and it also appears in the drafts folder.
• Pop out draft. Want a more focused view to compose? You can pop out your draft to work in a larger dialog that pushes everything else to the background.
  
• Choose how to reply. As you are working on your draft, you can choose how the recipient receives the reply by clicking on the recipient's name in the "To" field and selecting a specific email or physical address.
  
• Print inline replies. If you choose a physical address to print a letter to mail and then click "Send", you'll see an overflow menu appear at the top of your reply. You can then select "Download" to download and print the letter without leaving the Inbox.
  

Collaborate on individual draft replies.

• See who is working on a draft. If someone starts a draft, you'll see their name above the draft, and the draft will be read-only so you can't accidentally edit their work.
• Take over someone else's draft. Need to collaborate on a reply? You can click "Edit" above the draft to begin making changes. You can even do this in real time while someone is in the process of working on a draft for closer collaboration. The draft remains at the bottom of the screen so you can continue to collaborate via comments as you work on the draft together.
  

What's new for batch replies?

While this update focused on individual replies, you'll see a few improvements to batch replies, as well.

• You'll see a new, more responsive compose dialog that matches the pop out dialog for inline replies.
• Autosave also applies to batch replies. If you start a draft, the batch and the reply you're working on will move to your drafts folder once you click out of the dialog.
• You'll have the option to delete the draft from the inbox if you just started the draft and from the drafts folder at any time prior to sending.