1. Set Notifications. You can now toggle service request notifications on or off in settings.
- From Setting, click Notifications.
- Use Toggle to set notifications On or Off.
2. Update Additional Contact Information. You can now get to and edit an additional contacts record from within a case.
- From the Service Request Details panel, scroll down to Additional People.
- To the right of the person's name you wish to edit click and then click View.
- The people record opens for the additional contact, click Edit.
- Make necessary edits and click Update.
3. Viewing items marked as "Done". A Done pivot has been added that allows you to inbound items which have been Marked As Done.