Inbox (Communications)
- How do I view an in-app notification?
- How do I comment on a conversation?
- How do I share a conversation?
- How do I replay to a campaign?
- How do I reply to a single Inbox conversation?
- How do I move a reply to a conversation back to the Inbox?
- Why do some conversations not contain a contact name (No Name)?
- How do I use filters?
- How do I view Campaigns (duplicate messages)?
- How do I use Inbox pivots (views)?
- How can I best manage the Inbox?
- How do I update person's name and contact information while viewing a conversation?
- How do I assign or create tags?
- How do I bulk add or replace tags?
- How do I assign a group of communications to a staff member?
- How do I reply to multiple Communication items at once?
- How do I print or email large batches of communications?
- How do I select a Content Template to use when replying to a person from Inbound in Communications ?
- How do I move outbound communication back into the inbound section?
- How do I log a Message (Phone Call, USPS Mail, or Other)?
- How do I convert a Communication item to a Service request?