Communications (Mail)
- How do I update a contact's name and address information from the Inbound section?
- How do I log a phone call?
- How do I use filters in Communications?
- How do I view campaigns or duplicate messages?
- How do I navigate the pivots in Communications?
- How do I assign or create tags?
- How do I assign a group of communications to a staff member?
- How do I reply to multiple Communication items at once?
- How do I print or email large batches of communications?
- How do I select a Content Template (Form Letter) to use when replying to a person from Inbound in Communications ?
- How do I move outbound mail back into the inbound section?
- What is Digital Mail? (U.S. House Only)
- How do I convert a Communication item to a Service request?