Multisite Video Events

What do I need to host a multi-site video event with Broadnet?
Hosting a multi-site video with Broadnet is easy. Video hosts will need a device with a camera and microphone (for example: a smartphone, tablet, laptop, webcam) and a good internet connection.
If hosts would like to enhance their audio, they can use a Bluetooth or USB microphone. An external webcam can also be used for better picture quality. To ensure a strong internet connection throughout the event, hosts can connect an Ethernet cable to their modem/router. Hosts can also use supplementary lighting.

What do I get when I host a multi-site video event with Broadnet?
Multiple hosts are able to join from multiple locations, hosting a remote and virtual event for their audience to see them. Plus, hosts can pair it with Broadnet’s phone technology, calling additional participants to invite them to engage on the phone. Hosts can also get their phone audience to become part of their video stream audience by announcing the stream link during the event.

A multi-site video event includes:
- A video producer that works with hosts in pre-production, live production, and post-production
- Custom graphics designed with your logo and branding
- A Technical Assessment to ensure proper connections and sound/video quality
- Three video clips to highlight your event along with the edited full video to share

How many hosts can be on a multi-site video event?
In total, Broadnet’s software can handle up to 8 video hosts, but we recommend starting with 4 hosts on
screen.

What is a technical assessment?
A technical assessment takes place prior to your multi-site video event. Once your event is booked, a Broadnet video producer will reach out to you to find a time to virtually meet with the video hosts during a 30- to 60- minute call. The length of the meeting is dependent on how many hosts are going to be connected on video.

After setting a date and time for your meeting, Broadnet’s video producer will send you directions on how to join. During the meeting, the video producer will walk hosts through the step-by-step process to get their devices connected to our production platform in order to stream from each host’s camera device.

Is a technical assessment necessary?
Although it is not necessary, we do recommend a technical assessment prior to a video event to ensure each host can connect to our production platform and has a strong video feed and good sound quality.

What information do I need to provide Broadnet for custom graphics?
Information for hosts must be sent to Broadnet 3 business days prior to the event. If provided outside of this timeframe, we cannot guarantee graphics will be created in time for your event. Please include:
- The confirmed number of hosts who will be on video and number of hosts who will be joining by phone
(if any)
- Names and titles of each of the hosts, both on video and on the phone
- If available, a head shot of each host
- Any other calls to action you want to display during the event

What if a host’s video feed fails during the event?
In the chance that a host’s video feed should fail during the live event, they should refresh their browser. If for some reason that is still not fixing the issue, they have the option to dial into the event’s phone bridge so that participants and hosts can still hear them. Broadnet’s video producer will then use a custom graphic for that host that will include their name, title, and photo. This way, the host will still be able to actively participate in the event.

We will also want to establish a back-channel communication via text with clients and hosts (if they choose) to get real-time updates if we can no longer see them on video. Once they receive the text message, they can dial into the bridge and get re-connected without skipping a beat!

Can I play a video or present a PowerPoint slideshow during my video event?
Yes, and yes! Prior to the event, speak with the Broadnet video producer to let them know if you will be adding in a video or presentation to your event. We will need the assets 24 hours prior to the event, plus instructions on when to showcase.

How do I integrate the streaming player onto my website?
After you book your event, a Broadnet Customer Care team member will send you a link to a website integration form to fill out. Once we receive that from you, our Production team will work on getting custom website code created for you. Your website team will create a landing page for the event (we suggest www.yoururl.com/live) and insert the code when it is sent over to you. You can include other items on this page, such as resources, links to other pages, and calls-to-action.

Can I stream the video event to my social media platforms?
Yes, your video event can be streamed simultaneously to your website and any of the following platforms:
• Facebook
• Vimeo
• Youtube
• Periscope/Twitter
• Restream
• Twitch

An administrator for the platform(s) in which you wish to stream the video must be dialed into the Broadnet phone bridge 30 minutes prior to the event start time. Broadnet’s video producer will work with them to connect the social media account to our platform.

How can I include Facebook comments/questions in our Access Live event?
Facebook Live comments/questions are difficult to moderate and see while the event is live, but if one of your team members is moderating the Facebook Live stream, they can copy relevant comments and questions into the interface chat for the moderator/hosts to read aloud.

Multisite_Video_FAQ Best Practices.pdf