How do I respond to campaigns?

 View the Responding to Campaigns video here.

1. From the left main navigation menu, click the Communications icon.
2. From Team Inboxes, click the Campaigns drop down.
3. Click on the Filters icon and then sort by Campaigns. 
4. From the Notification bar, click Select All to select all campaign messages.
5. From the Action bar at the top of the main panel you can 1) select a staff to Assign the campaign messages, 2) select one or more Tags to add or replace [Note: Campaign messages are usually pre tagged by the advocacy vendor], and/or 3) Mark As Done to close the campaign messages.
6. Respond by clicking Reply.
7. The Office Default Template opens, You can choose to continue using the blank template or select another approved template from the Communications Content Library.
8. To continue using the blank template place cursor between the "{Salutation}" and the "Sincerely". Begin writing or paste in a pre written response.
9. To continue using another letter template, click the Change Template icon. Double click on the template that you'd like to use. 
10. Before sending be sure to double check spelling and spacing.
11. To preview outgoing message, click See Preview (eye icon).
12. To exit preview, click Close Preview.
13. To send reply message, click Send.
14. Next review how the replies will be go out. Select the Email or Print radio button.
15. Click Send.
16. Finally view send results. The number of messages Emailed, Printed, Failed, and Total.