- Select the Communications icon in the navigation menu.
- Mark the check boxes of the items that you'd like to respond to.
- Click Reply.
- Compose the message and click Send. A box will come up that asks which out type you'd like to use. If email is chosen, it will send immediately and move to the Outbound section. If the print is chosen, the messages will be downloaded as a PDF for printing.
How do I reply to multiple Communication items at once?
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