How do I log a phone call? Help Author February 11, 2019 21:08 Updated Follow Click Create New. Select Phone call from the drop down menu. Choose the contact or select Create new person and then click Next. Input the phone call details, assign tag(s) and assigned user. Then click Save. Related articles How do I select a Content Template (Form Letter) to use when replying to a person from Inbound in Communications ? How do I assign or create tags? How should I format a list of contacts for import into the CRM/CSS? Comments 0 comments Please sign in to leave a comment.