How do I move outbound communication back into the inbound section? Help Author February 28, 2019 19:00 Updated Follow Open the Communications section via the left navigation menu. Click on Outbound and hover off the message that you'd like to be visible in the Inbound section. Click the Folder icon on the communications tile. Click Move in the dialog box. Related articles How do I move printed letters back to Inbound? Why do some messages not contain a contact name (No Name)? What is Digital (Scanned) Mail? How can I use Macros and Keyboard Shortcuts to process mail more quickly? Comments 0 comments Please sign in to leave a comment.