How do I use pivots in Inbound Communications? Help Author March 19, 2021 20:52 Updated Follow Inbound pivots: Open- displays all open inbound communication. Done - displays all messages "Marked As Done". Related articles How do I comment on an inbound message? How do I view an in-app notification? How do I sort inbound and outbound Communications? How do I log a Message (Phone Call, USPS Mail, or Other)? How do I create a new person? Comments 0 comments Please sign in to leave a comment.