How do I assign a multiple conversations to a user?

Help Author

You can easily assign multiple conversations to a user.

1. From the Team Inbox select multiple conversation by holding your SHIFT key and clicking on each conversations that you want to assign to a user.
2. From the action menu, click the Assign icon.
Click in the Search for Staff field or select a user from the Assign drop-down list. User will automatically be assigned to the selected conversations.

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