You can assign or create tags from Inbound or within a communications item.
- Open the Communications section via the navigation menu.
- Click on the checkbox in the communications tile.
- Select Tag in the action menu.
- Click Add A Tag to search existing Tags or simply enter the name of the new Tag you'd like to create and press Enter. When finished adding tags, click Update.
Within a communications item
- Hover over the communications item and click on the communications details arrow.
- Click Tag in the action menu.
- Click Add A Tag to search existing Tags or simply enter the name of the new Tag you'd like to create and press Enter. When finished adding tags, click Update.
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