How do I assign or create tags?

You can assign or create tags from Inbound or within a communications item. 

1. Open the Communications section via the navigation menu.        
2. Click on the checkbox in the communications tile. 
3. Select Tag in the action menu. 
4. Click Add A Tag to search existing Tags or simply enter the name of the new Tag you'd like to create and press Enter. When finished adding tags, click Update.

Within a communications item

1. Hover over the communications item and click on the communications details arrow. 
2. Click Tag in the action menu. 
3. Click Add A Tag to search existing Tags or simply enter the name of the new Tag you'd like to create and press Enter. When finished adding tags, click Update.