You can assign or create tags from Inbound or within a communications item.
- Open the Communications section via the navigation menu.
- Click on the checkbox in the communications tile.
- Select Tag in the action menu.
- Search for the Tag you'd like to add or type in a new Tag and press enter. When finished adding tags, click add.
Within a communications item
- Hover over the communications item and click on the communications details arrow.
- Click Tag in the action menu.
- Search for the Tag you'd like to add or type in a new Tag and press enter.
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