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How do I create new Content Library templates?

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    1. From the top navigation menu, click Create New.                        Create_new.png

    2. Depending on the type of letter you'd like to create, select either the Communication letter template for correspondence and Services letter template for casework. New_letter_template.png

    3. Enter a Title for the new template name and a description.letter_title_and_description.png

    4. Click in the Content area to enter the text of your letter and then click Save and Preview.Type_in_letter.png

    5. A preview of the letter template displays. To make additional edits, click Edit. Edit_letter.png

    6. Click Mark as Final.Mark_as_final_1.png

    7. Your letter is now ready for use.  Click Go To Inbound Messages to return to Inbound.Mark_as_final_2.png

     

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